Listen to our site
In this section you'll find all the information you need about the services we provide to owners.
If you have any questions, need to speak to us or want to update contact details, please contact the Factoring team through an online form or call us on 0141 336 1313.
Management Fee 2026/2027
Noted below are the changes to the management fee and building insurance premium per quarter (every 3 months) for the 2026/27 financial year. The increased charge will take effect from the period 1st April – 30th June 2026. The increase is due to associated rising costs for the association; we have tried to keep the increase as low as possible.
| 24/25 | 25/26 | 2026/27 | |
|---|---|---|---|
| Quarterly Management Fee | £44.00 | £46.00 | TBC |
The building insurance premium will be £80.93 per quarter.
Customers who pay via Direct Debit will have their payments increased automatically.
If you have any queries, please do not hesitate to contact us on 0141 336 1313.
Reporting a repair (Factored owners)
If you are an owner and need to report a common repair to our Factoring team during office hours:
- Telephone us on: 0141 560 6000.
- You can email us at: factoring@nghomes.net
To report a repair out of office hours, please telephone 0800 595 595.
Find out more about reporting a repair to our Factoring team and our Factoring repairs timescales.
