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Everyone is feeling the cost-of-living crisis. We have gathered together links to help, advice and support available to help you through the challenges you may be facing during the current cost-of-living crisis.
Cost of Living Crisis - Support Scotland
The Scottish Government is currently running a campaign to offer help through the challenges you may be facing during the cost of living crisis. The Cost of Living - Support Scotland website has lots of advice and support to help you with any questions or concerns you may have including:
- Energy & bills - support with energy, rent or mortgage and other bills.
- Benefits & income - benefits, payments or support with work.
- Children & families - support available if you have children.
- Debt & money - support with debt and money advice.
- Health & wellbeing - support with health costs and mental health.
- Older or disabled people - support available for older and disabled people and those who care for them.
Energy Advice
Our partnership with The Wise Group offers ng homes tenants access to a wide range of services, including assistance with billing issues, applying for funding to help with energy debt, switching energy suppliers, and obtaining accurate meter readings. Additionally, tenants can receive guidance on applying for the any applicable discounts as well as energy-saving advice to help reduce energy consumption and lower utility costs.
If you would like to learn more about the energy advice service or to speak about any gas or electricity questions you may have, please contact your housing officer on 0141 560 6000.
Cost of Living Payments 2023-24
The Department of Work and Pensions (DWP) cost-of-living payments for 2023-24 totalled up to £900 paid in three parts:
• First instalment of £301 paid from 25 April 2023;
• Second instalment of £300 paid between 31 October and 19 November;
• Third instalment of £299 paid by 22 February 2024.
The payments were made to those eligible. Benefit recipients who qualified for the cost-of-living payments also include those who receive income-based jobseeker’s allowance, income-related employment and support allowance, income support, working tax credit and child tax credit.
All three instalments have been paid. If you didn’t receive one of the previous payments, you can report the missing payment by contacting the helpline for your qualifying benefit
How can I claim the payment?
The payments will be sent automatically and directly into your bank account. It will include a reference of their national insurance number followed by “DWP COL”.
If you are entitled to receive the payment, you do not need to do anything.
Please be aware of scams which may use cost-of-living payments as an opportunity to try and trick people into handing over their banking details or money, by purporting to represent government organisations. You will not need to respond to an email, text or other message instructing you to apply.
More information about cost-of-living payments is available here.
Glasgow Helps
If you need urgent help with money, food or fuel - Glasgow City Council may be able to help through Glasgow Helps. This is a new service set up to offer free, confidential support, information and advice on a wide range of issues including:
- Fuel Support
- Food Support
- Employability
- Mental Health
- Physical Health
- Housing Issues and much more.
To speak with one of the team, phone 0141 276 1185 or use the Glasgow Helps referral form.
Glasgow City Health and Social Care Partnership (HSCP) have created links to services providing financial support, food providers and additional support located in the North East:
Glasgow HSCP have also created a directory with a list of support available across Glasgow, covering a range of topics from food support to money advice, energy and fuel support and more. It is designed as a self-service tool to help residents find the right support for themselves. Please note - Glasgow HSCP have indicated that the directory is time-limited which will stop when all existing cost-of-living supports featured close or have been fully subscribed and is not an exhaustive list.
