The responsibility for looking after your home is shared between you and the Association. We are committed to providing a high quality service and completing repairs within timescales.
When reporting a repair please give as much information as possible about the repair required and access arrangements.
We will inform you regarding details of the work ordered, the timescale within which we will complete the repair and the name of the contractor who will carry out the work. Repairs are classified into three categories with different timescales.
You can report a repair on our website or by contacting the Association.