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Job Title: Housing Officer
Hours: 35 hours per week
Contract: Permanent
Salary: EVH Grade 7 (PA22-25) £42,707 - £46,895 per annum, pro rata
Excellent benefits including pension and company health plan
ng homes is a leading community based Housing Association that provides housing and support services to almost 7,000 tenants and owners within North Glasgow. Our customers are at the heart of our business and we strive to deliver customer service excellence in all that we do.
We are looking to recruit a Housing Officer to deliver a consistently high level of frontline services in all aspects of day-to-day housing and tenancy management. This post has responsibility for achieving and exceeding performance targets and the delivery of an effective housing management service throughout a patch, with accountability for all aspects of activity including rent and arrears management, void management, allocations, estate management, anti-social behaviour and tenant participation. The Housing Officer will take a proactive approach in providing a patch based, first class service which supports sustainment of tenancy by liaising directly with tenants, customers and other agencies in all aspects of service delivery.
Candidates should have a proven track record of delivering a high quality housing service, the ability to communicate effectively both verbally and in writing and be adaptable with a flexible approach to work. The successful candidate will have strong organisational skills with the ability to manage and prioritise a demanding workload and will possess excellent IT skills including the ability to use Microsoft Office software.
If you wish to apply for this post please download an application pack and application form or alternatively contact Marion Gallacher on 0141 336 1310 for a pack.
Completed application forms can be returned by email to hr@nghomes.net with the subject heading: Housing Officer.
If you are returning your application by post please send to: Marion Gallacher, Corporate Services Assistant, ng homes, Bill Rossine House, 51 Reidhouse Street, Springburn, Glasgow G21 4LS.
The closing date for receipt of completed applications is Friday 27 November 2027 at 12 noon.
Applications received after this date will not be considered.
Please note that we do not accept CV.
A copy of our Fair Processing Notice is attached for your information.
