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Rent Consultations
We are currently preparing to set rent levels for April 2025 - March 2026.
We are committed to providing excellent services to all our customers through the provision of quality housing and community activities.
Your rent makes a significant contribution towards the delivery of these services; we know from experience that you want us to provide improved houses with an efficient and modern service while maintaining rents at an affordable level, comparable with other social landlords.
Similar to the last two years, we are continuing to face increased costs in relation to materials, energy suppliers and more. This impacts on services to our customers and investment in our homes if our rental income does not cover these increases, not just this year but each year thereafter.
We want to keep our rent as affordable as possible, particularly for our tenants who are on low incomes. However, if rents do not increase, we will only be able to carry out essential repairs and maintenance – and we may have to cancel or postpone major works.
In order for us to provide a service to our customers and invest in our homes, we propose to increase our rent by one of the following options: 4%, 4.5% and 5%.
Please be assured, this is not a decision that we have taken lightly.
Rent Increase Tenant Consultation
Your views are important to us and the level of rent increase we apply, will impact the level of investment we can make to our homes. Please find more information below on how you can have your say or speak to us about any questions or concerns you may have.
There are five ways to take part:
- Drop-in: Visit one of our drop-in sessions:
- Wednesday 11th December 2024 in the Springburn Hub, Springburn Shopping Centre 12 - 2pm
- Monday 16th December 2024 in Balgrayhill Community Centre 2pm – 6pm
- Tuesday 17th December 2024 in Saracen House, 139 Saracen Street, Possilpark 11am – 3pm
- Online – complete the consultation form using our online form.
- Email – send your views by email to info@nghomes.net with the heading ‘rent consultation’.
- Phone – call us on 0141 560 6000.
- Mobile - if we hold a mobile phone number for you, you will also receive a text message from us.
You only need to send one reply. Please complete before the 17th January 2025 to take part in the free prize draw.
We will be using an independent consultant to gather tenant views. If you are a tenant of ng homes and do not wish to receive a call from the consultant please contact us to let us know.
Your views and feedback are extremely important to us, and we would strongly encourage everyone to take part and have their say. For more information, please email us at info@nghomes.net
Prize Draw: All tenants who take part in the consultation will be entered into a prize draw for one of six £50 shopping vouchers. Winners will be announced at the end of January 2025.
Please find copies of the consultation documents for 2025-26 below:
Tenant Participation Strategy
Our Board and staff are absolutely committed to ensuring that our tenants influence our decision making processes. We want our customers to be involved in designing the services they receive so that we create and deliver services that meet their needs, and our performance continually improves.
Learn more about our Tenant Participation Strategy.
