Skip to Main Content

SHR Complaints and Significant Performance Failures

If you are unhappy about the services you receive or have concerns about the way your landlord is operating, you have the right to make a complaint.

The SHR Complaints and Significant Performance Failures leaflet details the difference between a complaint and a significant performance failure, and lets you know what to do and who to contact.

Shr Complaints And Significant Performance Failures leaflet front cover

Iip Health And WellbeingIip Gold LogoIiyp Gold Oscr Logo Customer Service Excellence logo in purple  Cla Member Agent Web And Email Logo Disability Confident Logo Glasgow Living Wage EmployerSocial enterprise scotland Logo