As you will be aware, Covid-19 has meant significant changes to how we deliver our services to our customers since lockdown in March 2020.
It has been a difficult time for everyone and we thank you for your patience during such an uncertain time. However, with the current easing of restrictions we are now in a position to reintroduce some of our services.
As we start to move through Phase 3, we have some staff back in our offices to deliver some services that we can’t deliver from home, such as viewings and sign-ups. These services will be carried out adhering to social distancing guidelines and with the correct PPE. During this phase, we will not be opening our offices to our customers.
Please be assured, that this is to ensure the safety of our staff and customers. We will, however, keep our website and twitter up-to-date with changes as they happen.
We have produced a route map of what we expect our services to look like during Phase 3 and Phase 4, but please be aware this may change due to changes in Scottish Government guidance.