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Job Title: Housing Assistant
Salary: EVH Grade 4/5 £23,362 - £30,495 per annum
Contract: Permanent
Hours: 35 hours per week
Excellent benefits including pension and company health plans
ng homes is a leading community based Housing Association that provides housing and support services to almost 7,000 tenants and owners within North Glasgow. Our customers are at the heart of our business, and we strive to deliver customer service excellence in all that we do.
We are now looking to recruit an enthusiastic Housing Assistant who will have the responsibility for current and former tenant arrears collection, Housing Benefit changes and interviewing housing applicants. They will also assist the Neighbourhood team with clerical and admin support across all activities as required. They will also deal with all customers in line with our customer care policy and target response times.
The successful candidate will possess excellent IT skills including the ability to use Microsoft Office software and will have good communication skills to deal with enquiries in a professional manner providing an excellent level of customer service. Previous housing management experience would be advantageous.
Strong organisational skills with the ability to manage and prioritise a demanding workload are essential along with being committed to achieving continuous improvement in service delivery.
If you wish to apply for this post, please download an application pack and applicaton form or alternatively contact Marion Gallacher on 0141 336 1310 to request an application pack.
Completed application forms can be returned by email to hr@nghomes.net with the subject heading: Housing Assistant
If you are returning your application by post please send to: Marion Gallacher, Corporate Services Assistant, ng homes, Ned Donaldson House, 50 Reidhouse Street, Springburn, Glasgow G21 4LS.
The closing date for receipt of completed applications is 12 noon on Tuesday 26 September 2023. Applications received after this date will not be considered.
Interviews will be held week commencing 9 October 2023.
Please note that we do not accept CV.
A copy of our Fair Processing Notice is attached for your information.
