Housing Assistant

Job Title:       Housing Assistant 

Salary:           EVH Grade 4/5 (PA9-PA16) £25,755 - £33,617 per annum

Hours:           35 hours per week

Contract:      Permanent

Excellent benefits including pension and company health plan

ng homes is a leading community based Housing Association that provides housing and support services to almost 7,000 tenants and owners within North Glasgow.  Our customers are at the heart of our business and we strive to deliver customer service excellence in all that we do.  

We are looking to recruit a Housing Assistant to provide excellent frontline customer services that deliver a one-stop service with positive outcomes for customers.  The Housing Assistant will support the Neighbourhood Team with administrative and clerical tasks in the delivery of all housing management functions.  Duties include estate management, rent account and arrears management, housing applications and allocations, compliance with gas safety, minor anti-social behaviour complaints and tenancy sustainment. 

The successful candidate will possess excellent IT skills including the ability to use Microsoft Office software and will have good communication skills to deal with enquiries in a professional manner providing an excellent level of customer service. 

Adaptable, with a flexible approach to work, the successful candidate will have strong organisational skills with the ability to deal with difficult and changing situations and demands.  They will have a proven track record of delivering positive results in a similar dynamic business environment and will be committed to achieving continuous improvement in service delivery.

If you wish to apply for this post please download an application pack and application form or alternatively contact Marion Gallacher on 0141 336 1310 for a pack. 

Completed application forms can be returned by email to hr@nghomes.net with the subject heading: Housing Assistant.  

If you are returning your application by post please send to: Marion Gallacher, Corporate Services Assistant, ng homes, Saracen House, 139 Saracen Street, Possilpark, Glasgow G22 5AZ.

The closing date for receipt of completed applications is Friday 28 November 2025 at 12 noon. 

Applications received after this date will not be considered. 

Interviews will take place week commencing 15 December 2025.

Please note that we do not accept CV.

A copy of our Fair Processing Notice is attached for your information.