Listen to our site
Universal Credit
If you're concerned that your income may be affected due to the Coronavirus or you need advice on benefits, please visit the Universal Credit website. Here you'll find information about claiming Universal Credit, what to do if your earnings change and how to make a new claim.
Please visit this website regularly as it will be updated and display the most up to date information.
GEMAP
Telephone only appointments will be available from GEMAP during the outbreak as they continue to support financial inclusion and money advice services. To read their notice on the Coronavirus, please visit their website.
If you need benefit advice please contact GEMAP on 0141 773 5850. Please state that you are a ng homes tenant and GEMAP will assist with a telephone appointment.
GEMAP are providing information on the latest benefit and welfare rights information. Please visit their website detailing helpful advice on PIP, energy costs, Universal Credit, new style ESA and much more.
Scotcash
Scotcash will no longer hold face to face appointments however services will be available online or over the telephone. Please visit their website for further advice.
UK and Scottish Government
To read the Scottish Government's response to the Coronavirus, please visit their website.
The UK Government has issued guidance for households with possible Coronavirus infection, guidance on social distancing and guidance for vulnerable people. These are available in various languages.
Support with pre-payment meters
Customers with pre-payment meters who may not be able to add credit can speak to their supplier about options to keep them supplied. The Government has agreed measures with the energy industry to support vulnerable people through COVID-19.
Glasgow Helps
GCVS has collated a directory of community support for different services. A range of services are available in North West Glasgow, North East Glasgow and South Glasgow. Please visit their website to find the service or support you need.
Find help near you
Developed by SCVO, a community directory has been launched to support non-medical services in your community. Use the Coronavirus Community Assistance Directory to find help near you or offer help.
Age Scotland
There are many ways you can help older people during the outbreak. This includes checking in on them by giving them a ring, checking in via social media, Skype calling or even sending some snail mail! You can call Age Scotland for practical information and advice on this phone number: 0800 12 44 222. Or, there's lots of helpful information on their website.
Families Outside
Coronavirus guidance for carers
Carers UK has collated helpful information for carers and for those who need vital support. It has guidance for working carers, how to protect someone you care for and how you can be prepared.
Stay Alert, Shut Out Scammers - Police Scotland
Police Scotland have issued advice to stay alert and watch out for scammers during the Coronavirus pandemic.
View their website for official information.
Fire Safety - Scottish Fire and Rescue Service
With us all spending more time at home due to COVID-19, there can be an increased risk of fire. SFRS have issued advice on staying safe within your home. This includes kitchen and electrical safety, escape plans and night time routines.
For the latest COVID-19 news from SFRS please visit their website.
Please note that during COVID-19 SFRS have suspended their home fire safety visits.
Here are some steps to help you stay safe in these challenging times. As always, we are here to help. Stay safe. Stay fire safe.
— Scottish Fire and Rescue Service – Your Safety (@SFRSYourSafety) March 30, 2020
Find more info here:https://t.co/e5USbNYphM pic.twitter.com/XGi0XL4liF
Looking after your mental health
The Mental Health Foundation has lots of advice on taking care of your metal health during the outbreak. Keep yourself informed from reputable sources and try avoid speculation, and if you need to talk to someone about your mental or emotional state please know that help is available.
Help for young people
Young Scot have compiled lots of helpful information, like how to look after yourself during the outbreak and answers to frequently asked questions.
ENABLE Scotland
Important Coronavirus information has been issued by ENABLE to support those living with a learning disability and their families. Please visit their website to keep up to date with their guidance.
Partick Thistle Community Trust
PTFC is proud of @ThistleTrust, in partnership with @GlasgowCC and with support from @ng_homes, for its work in providing 100 daily meals to homes of vulnerable and elderly people in need.
— Partick Thistle FC (@PartickThistle) April 3, 2020
Thanks to our friends at @snsgroup for the video.#PartickThistleFamilyClub pic.twitter.com/7TmnehWvRA
