tenants

ng homes have 165 Retirement Homes across Possilpark and Springburn. The main aim of this service is to deliver a high quality Enhanced Housing Management services to tenants who live within Retirement Complexes.

 

 What is provided:

• Providing advice and assistance to new tenants to enable them to settle into their new home.

• Carrying out periodic visits to tenants properties to undertake designated tasks to offer advice on tenancy issues, and to ensure equipment and fittings are safe and secure.

• Offering advice with regard to welfare reform and other benefit issues and to ensure that all tenants maximise their income to avoid financial hardship.

• Managing minor tenancy issues relating to the use of the building, use of the communal facilities and neighbour related issues.

• Offering advice regarding telecare equipment, adaptations and referrals for social care.

• Liaising with appropriate colleagues within ng homes regarding housing options advice, tenancy matters or support needs.

 

 Retirement Housing is an enhanced housing and property management service delivered to tenants, aligned to the Scottish Secure Tenancy Agreement. It is delivered by highly skilled local staff with knowledge and experience of tenancy and property maintenance services who will offer locally based advice and information services to tenants relating to welfare benefits, housing options and signposting to other services as required.

 

Our regeneration team will work with tenants groups and committees to develop activities that promote inclusion and aim to reduce social isolation for those living across the complexes and in the local community.

 

No regulated housing support services are provided by Retirement Housing Officers (RHO), however some tenants may receive housing support and/or care services from external providers.

 

 

Retirement Housing Phone Numbers

 

Barloch Street 0141 336 5417

Carron Crescent 0141 558 6505

Gourlay Street 0141 558 5325

Hawthorn Street 0141 336 4313 and 0141 336 6518

Kemp Street 0141 558 8349

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