tenants

The best way to report a repair is by calling our Repairs Hotline on:

 

0800 595 595

 

You can also report a repair by:

 

  • Calling into your local office.
  • Telephoning one of our offices.
  • Writing to the Association.
  • Speaking to a member of staff.

 

When reporting a repair please give as much information as possible about the repair required and access arrangements.

 

We will inform you regarding details of the work ordered, the timescale within which we will complete the repair and the name of the contractor who will carry out the work. Repairs are classified into three categories with different timescales.

 

 

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