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OVER 200 children from 8 primary schools in the North and South of Glasgow have been taking part in the RISE Together Programme delivered in association with ng homes, Xchange Scotland and the Rangers Study Support Centre.

 

The project, introduced in August 2014, explores the topic of sectarianism and other community issues – such as racism, immigration and equality – through discussion, play and creative activities.

 

Funded by the Scottish Government the programme supports and complements the excellent work Sense Over Sectarianism is delivering in schools.

 

The project brings together P6 classes from the north and south of Glasgow to the Rangers Study Support Centre for three weeks. The sessions provide participants with a better understanding of the issues and aims to positively change the attitudes and behaviour of those involved.

 

The learning gained from these sessions is captured by the young people through poster-making and writing with the aim of instigating positive change in their communities in and around Glasgow.

 

John Fury, Chairperson of ng homes said: “This is an excellent example of partnership working. The programme is proving to be a huge success amongst the schools and schoolchildren.”

 

Robert Docherty, Football Development Partnership Manager at ng homes said: “Important messages are conveyed in a creative and fun way and this approach supports the learning outcomes of the programme.”

 

The primary schools taking part from North Glasgow were St Monica’s, St Roch’s, St Teresa’s and Saracen Primary.

 

Dominic Sharkey of Rangers Education added: “It is important that friendships are formed across denominations throughout the city.  ‘Rise Together’ has been an extremely positive project allowing the young people  from the North and South of the city to work together to discuss how they can make a difference with regards to sectarianism and racism in their city. The project gives pupils the opportunity to voice their own thoughts and opinions in an unbiased climate and it provides a platform where pupils feel safe and confident enough to share their experiences.

 

Julia Rodriguez Nieto of Xchange Scotland said: “Bringing together the young people from the North and South of the city is a great way of widening their safe space and empowering them to think about and challenge negativity and unfairness. It provides them with a baseline for the deeper work they'll undertake at school in following years and it allows us to explore difficult issues in a creative and fun approach". 

 

Further opportunities will arise for more primary schools to take part in this worthwhile programme in the coming months.

 

 

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ng homes Celebrates Outcome of Customer Service Excellence Review

 

NORTH Glasgow based ng homes is celebrating ten years of Customer Service Excellence as a result of its latest review.

Following their recent Customer Service Excellence (CSE) review the 7th largest housing association in Scotland were advised that they continue to meet the CSE Standard.

 

01 14 ng homes staff with cse certificate   

 

The CSE Assessor emphasised that although ng homes were already performing to a high standard he had seen further significant improvements and stated that the outcome of this review was an exceptionally good result.

 

Tony Sweeney, Head of Organisational Development said: "This is great news, it recognises the excellent team work and commitment of our staff and shows that we really care about our customers."

 The organisation was first assessed for the standard in 2004 when it was known as Chartermark and it has been regularly measured against the Government’s Customer Service Excellence standard ever since. This latest successful review marks 10 years of continuous improvement in relation to customer service excellence.

 

John Fury, ng homes Chairperson congratulated the Association’s staff on this achievement stating: "Our customers are central to all that we do and this ongoing recognition of our work in delivering excellent customer service demonstrates how much our staff care about making a real difference to our tenants, residents and the community in general."

 

The Customer Service Excellence Standard is recognised across the UK and it lies at the heart of an overarching strategy to provide public services for all customers which are efficient, effective, excellent, equitable and empowering and it is totally aligned with the five key drivers of customer satisfaction; delivery, timeliness, information, professionalism and staff attitude.

 

TACKLING sectarianism was the aim earlier this week when players and officials from two rival Junior Clubs met off the field as part of ng homes’ Community Football Partnership with the Scottish Government.

 

The event took place at Petershill Park with both Petershill FC and Ashfield AFC players and officials taking part in an informative and interactive workshop delivered by Dave Scott, Campaign Director from Nil by Mouth.

 

The project aims to raise awareness and challenge attitudes and behaviours towards sectarianism, equalities, respect and tolerance in North Glasgow.  Further workshops will be delivered to schools, clubs and groups in the North Glasgow community to ensure there is a consistent approach and message in tackling sectarianism.

 

Robert Docherty, ng Football Development Partnership Manager said: “The event proved to be an excellent success - Dave delivered a fantastic session and interacted well with players and staff.  The purpose of the event is to raise awareness and support the Scottish Government in tackling sectarianism in our communities.  The session certainly got everyone thinking about this particular issue and I'm sure it will have a positive impact on those attending and hopefully it will influence other people who come into contact with them.”

 

Midfielder for Ashfield William (Wasso) Ferguson said “It made you think about how sectarianism affects people’s lives every day. When people are on social media sites like Facebook they should stop and think before making sectarian remarks.”

 

Club Secretary of Ashfield Thomas Robertson said: “I thoroughly enjoyed the workshop, it was delivered in a light hearted way but it also got the serious points across.  I was also delighted to see the interaction between both Petershill and Ashfield players.”

 

Nil by Mouth Campaign Director Dave Scott said: “This is a pioneering project for the area and it’s fantastic that ng homes and the clubs are taking this issue so seriously.  Sectarianism can seem a big problem but it’s far from an unbeatable one and by discussing matters openly and honestly progress will be made.”

 

Other activities planned by the Community Football Partnership for 2014 include programmes for schools and afterschool clubs, football festivals and small-sided leagues, employability and training programmes, a girls-only programme and a session for young social entrepreneurs. 


For more information on the Community Football Partnership contact Robert Docherty on 0141 630 4282 or e-mail This email address is being protected from spambots. You need JavaScript enabled to view it.

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